Q2431-90912 Chapter 7 Troubleshooting 233
Miscellaneous
● Are any non-HP components installed? Check for any non-HP
components (print cartridges, memory modules, and EIO cards)
installed in the printer and remove them. Hewlett-Packard
recommends the use of HP components in its printers.
● Remove the printer from the network, and make sure that the
failure is associated with the printer before beginning
troubleshooting.
Table 37. Initial troubleshooting checklist (continued)
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