Stacker paper-path test
Use the following procedure to perform a stacker paper-path test.
1
Press
(S
ELECT
button) or the M
ENU
button to open the menus.
2
Use
(U
P
A
RROW
button) or (D
OWN
A
RROW
button) to scroll to DIAGNOSTICS, and then press .
3
Use
or to scroll to PAPER PATH TEST, and then press .
4
Use
or to scroll to DESTINATION, and then press . Scroll to OPTIONAL BIN 1, and then
press
.
5
Use
or to scroll to COPIES then press . Scroll to the approppriate number of test pages,
and then press
.
6
Use
or to scroll to PRINT TEST PAGE, and then press . The printer will print the selected
number of pages and send them to the stacker.
Stapler/stacker paper-path test
Use the following procedure to perform a stapler/stacker paper-path test.
1
Press
(S
ELECT
button) or the M
ENU
button to open the menus.
2
Use
(U
P
A
RROW
button) or (D
OWN
A
RROW
button) to scroll to CONFIGURE DEVICE, and then
press
.
3
Use
or to scroll to STAPLER STACKER, and then press .
4
Use
or to scroll to STAPLES, and then press . Scroll to ONE, and then press .
5 Press the P
AUSE
/R
ESUME
button or the M
ENU
button to exit the submenus.
6
Press
or
THE
M
ENU
button to open the menus.
7
Use
or to scroll to DIAGNOSTICS, and then press .
8
Use
or to scroll to PAPER PATH TEST, and then press .
9
Use
or to scroll to DESTINATION, and then press . Scroll to OPTIONAL BIN 1,and then
press
.
10
Use
or to scroll to COPIES, and then press . Scroll to 10, and then press .
11
Use
or to scroll to PRINT TEST PAGE, and then press . The printer will print 10 test pages
and send them to the stapler/stacker where they are stapled.
Table 7-41 Printer-connection-area jam troubleshooting
Possible cause Recommended action(s)
The leading edge of the media has emerged from the top of the printer.
The feed-motor is defective.
Turn the printer off and then on. Verify that the feed rollers
rotate correctly. If the rollers do not rotate, replace the
stacker or stapler/stacker.
The feed rollers are worn or defective. Clean the rollers if they are dirty. If necessary, replace the
stacker or stapler/stacker.
404 7 Troubleshooting
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