Common Questions about Setup
Test the Printer Operation
•• What should I do if a blank page printed when I tried to print a self test?
Make sure that you have removed the toner cartridge sealing tape and
that the toner cartridge is installed correctly.
•• What should I do if the paper jammed when I tried to print a self test?
Check for packing materials still in the printer (see Step 2).
Printer Difficulties
•• What should I do if my printer will not print the test file or the directory
listing in Step 14?
Repeat the installation steps in this guide.
•• Be sure you have removed all packing materials (Step 2).
•• Be sure the toner cartridge is installed correctly and that the sealing
tape was removed (Step 5).
•• Verify that the cables are the correct type (Step 11).
•• Be sure that all cable connections are secure, connected securely,
with the right side up (Step 12).
For further assistance:
1 Consult your User’s Manual (see Chapter 7, “Solving Printer
Problems”).
2 Call the HP Dealer where you purchased your HP LaserJet 5
printer.
3 See the HP Support pages at the front of your User’s Manual for
customer service information.
EN Getting Started Guide 21
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