Wrinkles or creases
The printed page contains wrinkles or creases.
● Make sure that paper is loaded properly.
● Turn over the stack of paper in the input tray, or try rotating the paper 180 degrees in the
input tray.
● Open the rear output door to print to the straight-through paper path.
● Check the paper type and quality. Use a different paper, such as high-quality paper
intended for laser printers. See
Print-media specifications.
● If the problem is not resolved, see
If the problem is not resolved.
Toner scatter outline
Toner appears around the printed characters.
● Small amounts of toner scatter are normal for laser printing.
● Turn over the stack of paper in the tray.
● Perform a calibration. See
Calibrating the printer.
● If large amounts of toner have scattered around the characters, the paper might have
high resistivity. Use a different paper, such as high-quality paper intended for laser
printers. See
Print-media specifications.
● If the problem is not resolved, see
If the problem is not resolved.
ENWW Solving print-quality problems 113
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