Network Statistics ................................................................................................................59
Protocol Info .........................................................................................................................59
Configuration Page ..............................................................................................................59
Other Links ...........................................................................................................................................59
Help ......................................................................................................................................59
Support .................................................................................................................................59
HP Home ..............................................................................................................................60
HP Web Jetadmin ................................................................................................................6 0
5 Security Features
Using Security Features .......................................................................................................................62
6 Troubleshooting the HP Jetdirect Print Server
Resetting to Factory Defaults ...............................................................................................................65
Disabling the Embedded LAN ..............................................................................................................66
General Troubleshooting ......................................................................................................................67
Troubleshooting Chart - Assessing the Problem .................................................................67
Procedure 1: Verifying that the Printer is On and Online ....................................................68
Procedure 2: Printing an HP Jetdirect Configuration Page .................................................68
Procedure 3: Resolving Printer Display Error Messages ....................................................69
Procedure 4: Resolving Printer Communication Problems with the Network .....................70
7 HP Jetdirect Configuration Page
Status Field Error Messages ................................................................................................................73
Configuration Page Format ..................................................................................................................73
Configuration Page Messages .............................................................................................................75
HP Jetdirect Configuration/General Information ..................................................................75
Security Settings ..................................................................................................................76
Network Statistics ................................................................................................................76
TCP/IP Protocol Information ................................................................................................77
Error Messages ....................................................................................................................................79
Appendix A TCP/IP Overview
Internet Protocol (IP) ............................................................................................................................85
Transmission Control Protocol (TCP) ...................................................................................................85
User Datagram Protocol (UDP) ............................................................................................................85
IP Address ............................................................................................................................................86
IP Address: (Network Portion) .............................................................................................86
IP Address: (Host Portion) ...................................................................................................86
IP Address Structure and Class ...........................................................................................86
Configuring IP Parameters ...................................................................................................................87
Dynamic Host Configuration Protocol (DHCP) ....................................................................87
BOOTP .................................................................................................................................87
Subnets .................................................................................................................................................87
Subnet Mask ........................................................................................................................88
Gateways ..............................................................................................................................................88
Default Gateway ..................................................................................................................88
Syslog Server .......................................................................................................................................89
ENWW vii