Paper does not feed from Tray 2 or 3 .............................................................................. 426
Transparencies or glossy paper will not feed .................................................................. 427
Envelopes jam or will not feed in the product .................................................................. 427
Output is curled or wrinkled ............................................................................................. 428
Product will not duplex or duplexes incorrectly ................................................................ 428
Use manual print modes .................................................................................................................. 430
Solve image-quality problems .......................................................................................................... 432
Image defects table ......................................................................................................... 432
Solve performance problems ........................................................................................................... 438
Solve connectivity problems ............................................................................................................. 439
Solve direct-connect problems ........................................................................................ 439
Solve network problems .................................................................................................. 439
Service mode functions .................................................................................................................... 441
Service menu ................................................................................................................... 441
Product resets .................................................................................................................. 442
Restore factory-set defaults ............................................................................ 442
Hard disk initialization (optional) ..................................................................... 443
NVRAM initialization ........................................................................................ 443
Product cold reset .......................................................................................... 443
8 Parts and diagrams
Order parts, accessories, and supplies ............................................................................................ 446
Part numbers .................................................................................................................................... 447
Accessories ..................................................................................................................... 447
Print cartridges and toner collection unit .......................................................................... 447
Memory ............................................................................................................................ 447
Cables and interfaces ...................................................................................................... 448
Customer self repair (CSR) parts .................................................................................... 448
Maintenance kits .............................................................................................................. 450
Screws .............................................................................................................................................. 451
How to use the parts lists and diagrams .......................................................................................... 452
External covers, panels, and doors .................................................................................................. 454
.......................................................................................................................................... 454
Right door assembly ......................................................................................................................... 456
Internal components ......................................................................................................................... 458
Internal components (1 of 5) ............................................................................................ 458
Internal components (2 of 5) ............................................................................................ 460
Internal components (3 of 5) ............................................................................................ 462
Internal components (4 of 5) ............................................................................................ 464
Internal components (5 of 5) ............................................................................................ 466
Cassette ........................................................................................................................... 468
Cassette paper pickup assembly ..................................................................................... 470
MP paper pickup assembly .............................................................................................. 472
xii ENWW
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