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Chapter 4 Troubleshooting Display Messages
LOAD PAPER Printer is out of paper. 1. Load paper. Press CLEAR. If
message does not clear, go to step 2.
2. Power off the printer. Remove the
paper path or pedestal top cover.
Remove the barrier shield (cabinet
model) or the barrier shield and
paper guide (pedestal model). Check
that the paper detector switch
assembly is securely mounted in its
bracket.
3. Check that connector P106/PMD is
fully seated in connector J106 on the
CMX controller board.
4. Load paper. Power on the printer.
Replace the paper detector switch
assembly if message appears.
5. Load paper. Power on the printer.
Replace the CMX controller board if
message appears. Record the
message and return it with defective
CMX board.
LOADING PROGRAM
FROM PORT XX%
Status message: the new
emulation program is loading
into printer RAM. XX% indicates
how much of the program has
loaded.
No action required.
LOADING PROGRAM
INTO FLASH
The printer has deleted the
previous program from flash
memory and is loading the new
program into flash memory.
No action required.
PAP BAD TABLE* Paper Bad Table. The paper
feed process on the CMX
controller board has a corrupted
table.
1. Cycle power. Run the print job again.
If the message appears, download
the emulation software again.
2. Cycle power. Run the print job again.
If the message appears, replace the
CMX controller board. Record the
message and return it with defective
CMX board.
Table 2. Message List
Message Explanation Solution
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