Table 2-77 Image defects table (continued)
Problem Sample Cause Solution
The secondary transfer roller
is deformed or has
deteriorated.
Replace the secondary transfer
roller assembly.
An unknown substance has
adhered to the primary
charging roller or
photosensitive drum.
Replace the toner cartridge
associated with the defect.
The ITB is dirty. Print approximately 20 pages with a
solid colored image.
The ITB is damaged. Replace the ITB.
718 Chapter 2 Solve problems ENWW
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