8 Ease of use
DRAFT —
HP Confidential
Evaluation
Setting up the MFP
Have a representative end-user unbox and set up the MFP, using the product documentation as a guide.
Consider the following:
• Is the user documentation helpful?
• How does the overall MFP design contribute to ease of use?
Testing device software
1. Install the drivers and other device software and then print some test pages. Document any driver or
software changes performed during testing.
2. Note which platforms and printer languages the drivers support.
3. Install and test all supported printer languages as time permits.
Evaluate the device software after installation
• Is the driver easy-to-use?
• What special features or utilities does the driver include?
• What special software or tools are available?
• Does the MFP support legacy print jobs?
Interacting with the control panel
Interact with the control panel. When comparing devices, consider the following:
• How easy is it to select print, copy, or scan job options?
• How easy is it to determine the MFP, job, and print cartridge status?
• What help options are available? Can you get information about how to use the MFP?
Testing interactions with the MFP
• In general, is the MFP easy to use?
• Do supplies, such as print cartridges, ship preinstalled in the MFP?
• How well is the user able to replace and interact with supplies and accessories?
• How easy is it to obtain new supplies?
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