Clean the pickup rollers and separation pad in the document feeder
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds,
clean the document-feeder rollers and separation pad.
1. Open the document-feeder cover.
2. Use a moist, lint-free cloth to wipe both pickup rollers and the
separation pad to remove dirt.
CAUTION: Do not use abrasives, acetone, benzene,
ammonia, ethyl alcohol, or carbon tetrachloride on any part
of the product; these can damage the product. Do not place
liquids directly on the glass or platen. They might seep and
damage the product.
3. Close the document-feeder cover.
Check the fit-to-page setting
If the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel.
NOTE: Make sure that the default paper size setting matches the size of the paper in the tray.
196 Chapter 9 Solve problems ENWW
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