Alert message Description Recommended action
Cyan Cartridge Low The Cyan Cartridge Low setting is
customer configured on this product. If it is
customer configured, the print cartridge is
nearing the estimated end of its useful life.
If a customer has configured this setting, the
product indicates when a print cartridge
level is low. Actual cartridge life remaining
may vary. Consider having a replacement
available to install when print quality is no
longer acceptable. The print cartridge does
not need to be replaced now.
This alert displays only if the product is
configured to stop when the print cartridge
reaches the “very low” threshold.
Cyan Cartridge Very Low The print cartridge is at the estimated end of
its useful life.
Print quality may decrease. Choose a
reminder option or replace print cartridge
when quality becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the
print cartridge at this time unless print quality
is no longer acceptable. Actual print
cartridge life may vary.
Once an HP print cartridge has reached
“very low”, HP's Premium Protection
Warranty on that print cartridge has ended.
All print defects or cartridge failures incurred
when an HP supply is used in continue at
very low mode will not be considered to be
defects in materials or workmanship in the
supply under the HP Print Cartridge
Warranty Statement.
DC Controller Error The product has experienced an internal
error.
Turn off the product and disconnect the
power cable from the product. Wait
30 seconds and then reconnect the power
cord and turn on the product. Wait for the
product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power button to turn on the product.
If the problem persists, replace the engine
controller assembly.
Engine Communication Error The product experienced an internal
communication error.
Turn off the product and disconnect the
power cable from the product. Wait
30 seconds and then reconnect the power
cord and turn on the product. Wait for the
product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power button to turn on the product.
Front Access Door Open The door is open. Close the door.
72 Chapter 2 Solve problems ENWW
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