Service mode functions
Service menu
Use the control-panel Service menu to troubleshoot device problems.
Service menu settings
The Service menu is used to calibrate, restore factory default settings, and clean the print paper
path.
The following Service menu items are available:
●
Restore defaults—used to reset all customer-accessible menu settings back to the factory
default settings (except language) via the control panel or software
NOTE: This Service menu item does not reset factory-settable settings, including formatter
number, page counts, factory paper settings, language, and so on.
● PowerSave—used to configure the amount of idle time before the engine enters sleep mode
●
Cleaning page—used to remove dust and toner from the print paper path
●
USB speed—used to set the USB speed to high or full
●
Less Paper Curl—used to put the product into a mode that reduces paper curl
●
Archive Print—used to put the product into a mode that produces output less susceptible to
toner smearing and dusting for preservation and archival.
●
Firmware Date—used to display the product's firmware date code.
Restore the factory-set defaults
1. Press OK to open the menus.
2. Use the Left arrow
or the Right arrow button to select the Service menu, and then press
the OK (Select) button.
3. Use the left arrow
or the right arrow button to select the Restore defaults item, and then
press the OK button.
The product automatically restarts.
Secondary service menu
Use the secondary service menu to print service-related reports and to run special tests. Customers
do not have access to this menu.
Open the secondary service menu
1. Make sure the product is in the Ready state.
2. Press the Left arrow (
) and the Cancel button simultaneously.
3. Press < and > to navigate through the menu.
ENWW Service mode functions 113
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