Control panel message Description Recommended action
Jam in cartridge area The product has detected a paper jam in the
print cartridge area.
1. Clear the jam from the area indicated
in the message, and then follow the
control panel instructions.
2. If the error persists, clean the fuser
inlet guide. If the inlet guide is
scratched, replace the fuser.
3. If the error persists, check the sensor
lever in the fuser inlet area.
4. If the sensor lever is stuck, clean it,
and then make sure it moves smoothly.
5. If the sensor lever is broken or missing,
replace the fuser.
6. If the error persists, reconnect J552 on
the engine controller PCA.
7. If the error persists, replace the fuser.
134 Chapter 2 Solve problems ENWW
To Next Page
Loading...
