3. Reinstall the print cartridge, and then close the print-cartridge door.
Solve repeated jams
●
Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of
print paper that you are using.
●
Verify that the paper guides are properly adjusted.
●
Check that the input tray is securely in place.
●
Do not add paper into the input tray while the product is printing.
●
Use only HP-recommended paper types and sizes.
●
Do not fan paper prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and
twist the paper by rotating your hands in the opposite direction.
●
Do not let print paper stack up in the output bin. The print paper type and the amount of toner used
affect the output bin capacity.
●
Check the power connection. Make sure that the power cord is firmly connected to both the product
and the power supply box. Plug the power cord into a grounded power outlet.
Change jam recovery
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during
a jam.
1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending
on the operating system you are using.
114 Chapter 3 Solve problems ENWW
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