EN
Error Codes –
31
1
11=External input device paper jam
If the control panel displays a 13.11 paper jam message, the printer will
list additional error codes in the error log. These can be printed or
viewed.
A 2000-Sheet Input Tray Paper Jam error is related to the first device in
the C-Link daisy chain. In the supported configuration, this device
should be the 2000-sheet high-capacity tray. Verify that Tray 4 lifts to its
feed position. Inspect the flags in the vertical transfer door.
12=External output device paper jam
If the control panel displays a 13.12 Paper Jam message, the printer will
list additional error codes in the error log. These can be printed or
viewed.
Multibin Mailbox/Stapler paper jam. The error is related to the second or
third device on the C-Link daisy chain. In the supported configuration,
the second device should be the Multibin Mailbox. Verify that all bins are
in position and that the “scan bar” is complete. Verify that the Multibin
Mailbox completes its power-up sequence. In the supported
configuration, the stapler is the third device in the C-Link daisy chain.
Verify that the stapler completes its power-up sequence.
13=Fuser accordion jam. Inspect the paper path before and after the
fuser.
14=Printer could not auto-eject the paper. Inspect the entire paper path
for paper or debris.
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