Clear jams from the ADF
Occasionally, media becomes jammed during a fax, copy, or scan job.
You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the
product control-panel display.
●
The ADF input tray is loaded incorrectly or is too full. See
Install input devices on page 19 for more
information.
●
The media does not meet HP specifications, such as those for size or type. See
Information pages
on page 36 for more information.
1. Open the ADF cover.
NOTE: Verify that any shipping tape inside the ADF has been removed.
2. Remove the jam cleanout part, if the part is present (see note below). Using both hands, lift up on
the two handles until the part unsnaps. Rotate and lift out the cleanout part and set it aside.
NOTE: In some products, the jam cleanout part is not removable. If this is the case with your
product, go to the next step.
3. Lifting the green lever, rotate the pick mechanism until it stays open.
ENWW Clear jams 151
To Next Page
Loading...