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HP M5025 - LaserJet MFP B/W Laser User Manual

HP M5025 - LaserJet MFP B/W Laser
892 pages
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HP LaserJet M5025/M5035 MFP
Series printers
Service manual
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HP M5025 - LaserJet MFP B/W Laser Specifications

General IconGeneral
Print TechnologyLaser
Print ResolutionUp to 1200 x 1200 dpi
Scan TypeFlatbed, ADF
Maximum Copy ResolutionUp to 600 x 600 dpi
Modem Speed33.6 Kbps
Memory128 MB
Maximum Internal Memory384 MB
Processor Speed400 MHz
Monthly Duty CycleUp to 50, 000 pages
FunctionsFax, Printer, Scanner
Duplex PrintingStandard
Operating System CompatibilityWindows, Mac
Standard ConnectivityUSB 2.0, Ethernet

Summary

1 Basics

Device comparison

Compares HP LaserJet M5025 MFP and HP LaserJet M5035 MFP models.

Features comparison

Compares key features of HP LaserJet M5025/M5035 MFP series printers.

Walkaround

Familiarizes users with the physical parts of the MFP device.

Device software

Details the printing system software for end users and network administrators.

Utilities

Describes utilities for monitoring and managing the device on a network.

2 Installation and configuration

Site requirements

Details the space requirements for device access and ventilation.

Operating environment

Specifies environmental conditions for optimal device operation.

I/O configuration

Covers USB and Network configuration parameters for the device.

Installing printer memory

Provides instructions for adding or replacing printer memory DIMMs.

3 Manage and maintain the device

Use the embedded Web server

Explains how to access and use the device's embedded Web server for management.

Use HP Web Jetadmin software

Details the use of HP Web Jetadmin for remote installation, monitoring, and troubleshooting.

Use the HP Printer Utility for Macintosh

Describes how to configure and maintain printers from a Mac OS X computer.

Use the Administration menu

Explains how to set default device behavior and other global settings.

Configuring and verifying an IP address

Provides procedures to configure and verify TCP/IP addresses on HP Jetdirect print servers.

Remote firmware updates

Details the process for downloading and updating device firmware remotely.

Manage supplies

Guidance on using, storing, and monitoring print cartridges for quality output.

Replace supplies and parts

Provides guidelines for replacing device supplies and parts.

Clean the device

Instructions for cleaning the exterior, scanner glass, lid backing, ADF, and paper path.

4 Theory of operation

MFP system overview

Provides a functional overview of systems, operations, and components of the MFP.

Print engine

Describes the basic sequence of operation for the print engine.

Duplexing unit

Explains the function and operation of the optional duplexing unit.

1 x 500-sheet and 3 x 500-sheet high-capacity input feeder

Details the operation of the optional high-capacity input feeders.

Scanner component

Explains the components and operation of the scanner system.

ADF

Describes the Automatic Document Feeder (ADF) functions and operations.

Stapler/stacker component

Describes the functions, relationships, and timing of operations for the staple stacker.

5 Removal and replacement

Removal and replacement strategy

Describes the general approach to removing and replacing field-replaceable units (FRUs).

User-replaceable parts

Lists parts that users can replace, such as print cartridges and maintenance kits.

ADF

Provides procedures for removing and replacing ADF components.

Scanner

Details the removal and replacement procedures for scanner components.

Stapler/stacker (HP LaserJet M5035xs only)

Describes removal and replacement procedures specific to the stapler/stacker.

Print engine (base unit)

Provides removal and replacement procedures for the main print engine components.

High capacity input feeder

Details removal and replacement procedures for high capacity input feeder components.

6 Troubleshooting

Introduction

Explains the organization of the troubleshooting chapter and assumptions.

Basic troubleshooting checklist

A checklist to help identify the cause of printing problems.

Troubleshooting flowchart

Provides a flowchart to determine and resolve device problems.

Control-panel message types

Categorizes control-panel messages indicating status or problems.

Control-panel messages

Lists control-panel messages and recommended actions for clearing them.

Replacement-parts configuration

Details procedures for configuring parts after replacement.

Guidelines for using paper

Provides advice on selecting and using paper for best results and to avoid issues.

Supported media weights and sizes

Lists supported paper sizes, weights, and capacities for each tray.

Printing internal information pages

Explains how to print internal pages for diagnosing MFP problems.

Jam locations

Illustrates jam locations in the device for troubleshooting.

General paper-path and jam troubleshooting

Provides suggestions to isolate the cause of problems and recommended solutions.

Common causes of repeating jams

Lists common causes for recurring jams in different areas of the device.

Solve general repeated jams

Offers actions to take if jams occur frequently.

Jam recovery

Explains the jam-recovery feature that reprints jammed pages after clearing.

Clear jams

Provides instructions for clearing jams from various device locations.

Clear staple jams

Instructions for clearing staple jams from the stapler.

Solving image-quality problems

Addresses print-quality and copy-quality issues and their solutions.

Troubleshooting communication interfaces

Provides instructions for interface troubleshooting.

Boot key sequences

Describes how to access service mode functions via boot key sequences.

Service menu

Information on accessing and using the Service menu.

Troubleshooting menu

Explains how to use the troubleshooting menu to test MFP functionality.

Use the control panel

Details how to use the touchscreen control panel for device functions.

Solve fax problems

Provides information on fax operation and troubleshooting.

Solve e-mail problems

Offers guidance on reconfiguring SMTP or LDAP gateway addresses for e-mail.

Diagrams

Illustrates various components of the MFP for troubleshooting.

7 Parts and diagrams

Parts

Information on ordering replacement parts from HP Web sites.

How to use the parts lists and diagrams

Explains how to use figures and tables to identify component parts.

Types of screws

Illustrates and describes various types of screws used in the printer.

Related documentation and software

Lists resources for ordering documentation and software.

Accessories, supplies, and whole unit components

Lists available accessories, supplies, and whole unit components.

Automatic document feeder (whole unit)

Diagram and parts list for the Automatic Document Feeder (whole unit).

ADF

Diagrams and parts list for the Automatic Document Feeder (ADF).

Scanner

Diagrams and parts list for the scanner assembly.

Stapler/stacker

Diagrams and parts list for the stapler/stacker assembly.

Print engine (base unit)

Diagrams and parts list for the print engine (base unit) components.

High capacity input feeder

Details removal and replacement procedures for high capacity input feeder components.

A Specifications

Physical specifications

Details the physical dimensions and weight of the MFP models.

Electrical specifications

Provides power requirements and consumption details for the device.

Acoustic emissions

Specifies the sound power and pressure levels of the device.

Operating environment

Details the recommended and allowed environmental conditions for the device.

B Service and support

Hewlett-Packard limited warranty statement

Outlines the terms of HP's limited warranty for hardware and accessories.

Customer self repair warranty service

Explains HP's Customer Self Repair (CSR) program for parts replacement.

Print cartridge limited warranty statement

Details the limited warranty for HP print cartridges.

HP Customer Care

Information on accessing HP's online services and telephone support.

HP service information

Guidance on locating HP-Authorized Dealers and customer support.

HP service agreements

Information on HP's on-site service agreements and extended warranty options.

HP Easy Printer Care software

Details the HP Easy Printer Care software for device status and troubleshooting.

HP support and information for Macintosh computers

Provides support and driver information for Macintosh OS X users.

HP maintenance agreements

Information on HP's various maintenance agreements for support needs.

Repacking the device

Steps for properly repacking the device for return or repair.

Extended warranty

Information about HP Support coverage for hardware and internal components.

C Regulatory information

FCC regulations

Details compliance with FCC limits for Class A digital devices.

Environmental product stewardship program

Describes HP's commitment to quality products in an environmentally sound manner.

Telecom statement

Provides regulatory approval information for fax functionality.

Declaration of conformity

States that the product conforms to specified product specifications.

Safety statements

Includes laser safety, Canadian DOC regulations, and EMI statements.

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