Control panel message Description Recommended action
57.XX ERROR To continue turn off then
on
A temporary printing error has occurred.
A fan has failed.
●
57.01 = duplexer fan
●
57.03 = fuser fan (front fan)
●
57.04 = main fan (rear fan)
1. For a 57.01 error, make sure that the
connector J311 on the dc controller is
firmly seated.
For a 57.03 error, make sure that the
connector J309 on the dc controller and
the intermediate connector J51 are
firmly seated.
For a 57.04 error, make sure that the
connector J306 on the dc controller is
firmly seated.
2. Check the connectors at the front or rear
fan. Make sure that the fan blades can
move freely.
3. Listen for the fans to operate while the
device is initializing.
4. If a fan does not operate during the
initialization sequence, replace it. You
must replace the entire duplexer
assembly for a failed duplexer fan.
See
Fuser fan on page 338 or Fuser
fan on page 338.
58.XX ERROR To continue turn off then
on
A memory error has occurred.
●
58.03 = dc controller PCA
●
58.04 = power supply
Make sure that all of the dc controller and
LVPS wire harness connectors are fully
seated.
For 58.3 errors, replace the dc controller
PCA. See
DC controller PCA on page 357.
For 58.4 errors, replace the low-voltage
power supply. See
Low-voltage power supply
assembly on page 342.
59.XY ERROR To continue turn off then
on
A temporary printing error has occurred.
X
●
1 = main motor startup error
●
2 = main motor rotation error
●
3 = fuser motor rotation error
●
4 = fuser motor startup error
Y
●
0 = black
1. Turn the device off, and then turn the
device on.
2. Reseat the wire-harness on the dc
controller PCA for the motor that is
indicated. For the main motor, this is
connector J315. For the fuser motor,
this is connector J304.
3. Replace the motor. See
Main motor
on page 363 or Fuser motor
on page 339.
4. Replace the dc controller PCA.
60.XX Error The specified tray has experienced an error
while lifting the media.
●
60.02 = first cassette, lift motor
malfunction (Tray 2)
●
60.03 = second cassette, lift motor
malfunction (Tray 3)
1. Remove the indicated tray to see if the
message changes. Also, make sure that
all of the shipping tape or inserts have
been removed.
2. Install the tray and listen carefully. You
should be able to hear the paper stack
being lifted. You can also watch the
paper-level indicator on the front of the
tray to see if it moves.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 427
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