Control panel message Description Recommended action
1. Turn the power off.
2. Check all of the connections on the dc
controller PCA, optional staple/stacker
PCA, and optional HCI PCA(s).
3. Turn the power on
66.12.XX Stapler/Stacker Failure The optional stapler/stacker has failed.
XX
●
01 = communication error
●
02 = jogger motor (home position could
not be found)
●
03 = stapler motor malfunction (stapler
could not return to home position)
●
23 = communication error
●
33 = output roller (lift motor could not
reach home position)
●
35 = stapler malfunction (stapler self
prime sensor did not activate)
●
40 = communication error
●
41 = communication error
Turn the power off and then on.
Check all of the connectors on the staple
stacker PCA. See
Stapler PCA on page 257.
Check the connectors between the staple
stacker PCA and the dc controller (J302).
68.X Permanent Storage Full To Continue
Touch OK
The device NVRAM is full. Some settings
saved in the NVRAM might have been reset
to the factory defaults. Printing can continue,
but some unexpected functions might occur
if an error occurred in permanent storage.
●
68.0 = Onboard-NVRAM failure
●
68.1 = Memory-DIMM or hard-disk
failure
Touch OK to clear the message. If the
message is not cleared, turn the device off,
and then turn the device on.
1. For 68.0 errors, perform an NVRAM
initialization. See
High-level boot key
sequences on page 504.
2. For 68.1 errors:
a. Use the HP Web Jetadmin
software to delete files from the
hard disk.
b. Turn the power off. Reseat the
memory DIMM. Turn the power on.
c. Reinitialize the hard disk.
d. Replace the hard disk. See
User-
replaceable parts on page 182.
e. Replace the formatter. See
Formatter cover and cage
on page 199.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 429
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