Troubleshooting tools
Control-panel menus
Touch Administration to open the control-panel menus. Use the scroll bar on the control panel to scroll
through the menus. Touching a menu item opens the menu. The high-level menus appear in the
following order:
Main menus Information menu
Default Job Options menu
Time/Scheduling menu
Management menu
Initial Setup menu
Device Behavior menu
Print Quality menu
Troubleshooting menu
Resets menu
Service menu
Print Quality menu
Use the Optimize submenu of the Print Quality menu to troubleshoot print-quality issues.
Table 6-2 Print Quality menu
Menu item Sub-menu item Values Description
Optimize High Transfer Normal (default)
Increased
Set High Transfer to Increased if parts of the printed
image appear to have extra toner.
More Separation Off (default)
On
Set More Separation to On if media repeatedly jams in
the print cartridge when printing single-sided print jobs.
NOTE When More Separation is set to On,
a print defect across the width of the page near
the leading edge might be noticeable.
Line Detail Off (default)
On
Set Line Detail to On if printed lines and text are
blurred.
Restore Optimize Restore (button) Reset all the Optimize parameters to the factory default
settings.
230 Chapter 6 Troubleshooting ENWW
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