HP nc8430 - Notebook PC - Page 4

419694-001.book Page iv Tuesday, April 17, 2007 10:40 PM
Getting Started iv
Contents
3Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
The computer is unable to start up. . . . . . . . . . . . . . . 3–2
The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3
Software is functioning abnormally . . . . . . . . . . . . . 3–4
The computer is turned on but not responding . . . . . 3–5
The computer is unusually warm. . . . . . . . . . . . . . . . 3–6
An external device is not working . . . . . . . . . . . . . . . 3–7
The home wireless network connection
is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Prepare to contact Customer Care . . . . . . . . . . . . . . 3–10
Contact Customer Care by e-mail or telephone. . . . 3–10
A Notebook tour
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A–4
Front components. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . A–5
Rear components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Right-side components. . . . . . . . . .
. . . . . . . . . . . . . . . . . A–6
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A–8
B Connect to the Internet from your home
Choose an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Use the New Connection Wizard . . . . . . . . . . . . . . . B–2
Choose the type of Internet connection . . . . . . . . . . . . . . B–3