Clean the ink cartridges
If printed characters are incomplete, or if dots or lines are missing from the printouts,
you might need to clean the ink cartridges. These are symptoms of clogged ink
nozzles, which can result from prolonged exposure to air.
NOTE: Before you clean the ink cartridges, make sure the ink cartridge ink levels
are not low. Low ink levels can also cause incomplete characters, missing lines, or
dots on the printouts. Check the ink cartridge lights to make sure they are not on.
For more information, see
Control panel lights reference. You can also check the
status of the ink cartridges from the Printer Status tab in the Toolbox (Windows),
HP Utility (Mac OS X), or Toolbox software for PDAs. Replace any low ink
cartridges. For more information, see
Replace the ink cartridges.
This section contains the following topics:
•
To clean ink cartridges automatically
To clean ink cartridges automatically
NOTE: Clean the ink cartridges only when print quality is poor. Cleaning uses ink
and shortens the life of the ink cartridges. There are three levels of cleaning
available. After one level of cleaning, perform the next level of cleaning only if the
results are not satisfactory.
Control panel
1.
Press and hold down (Power button).
2. While holding down the button, do one of the following. Perform the next level of
cleaning only if results from the previous level are not satisfactory.
a. For level 1 cleaning: Press
(Cancel button) twice.
b.
For level 2 cleaning: Press
(Cancel button) twice and (Resume button)
once.
c.
For level 3 cleaning: Press
(Cancel button) twice and (Resume button)
twice.
3.
Release
(Power button).
The printer begins the cleaning process.
Toolbox (Windows)
1. Open the Toolbox. For more information, see
Printer management tools.
2. Click the Services tab, click Clean the Print Cartridges, and then follow the
onscreen instructions.
HP Utility (Mac OS X)
1. Open the HP Utility. For more information, see
HP Utility (Mac OS X).
2. Click Clean and follow the onscreen instructions.
Chapter 3
38 Work with ink cartridges
To Next Page
Loading...
