HP Officejet 100 - Page 58

Check the graphics placement
Use the zoom or print preview feature of the printer software to check for gaps in the
placement of graphics on the page.
Streaks or lines in printouts
Check the print mode
Try using the Best mode in the print driver. For more information, see
Print.
Check the ink cartridges
• Clean the ink cartridges. For more information, see
Clean the ink cartridges.
• Whenever you install a new ink cartridge, you should align the ink cartridges for
the best possible print quality. If the printout is grainy, has stray dots, jagged
edges, or the ink is bleeding into another color, you can realign them through the
Toolbox or print driver (Windows), HP Utility (Mac OS X), or Toolbox software for
PDAs (Windows Mobile). For more information, see
Align the ink cartridges.
• Make sure ink cartridges have not been tampered with. Refilling processes and the
use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see
HP
supplies and accessories.
Advanced ink cartridge maintenance
This section contains the following topics:
•
Clean the ink cartridge contacts
•
Clean the area around the ink nozzles
•
Replace the ink service module
Clean the ink cartridge contacts
Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that
nothing is covering the ink cartridge contacts, then reinstall the ink cartridge.
Make sure you have the following materials available:
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning ink cartridges.
• Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the ink cartridge
contacts. These can damage the ink cartridge or the printer.
Chapter 4
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