HP OFFICEJET 6100

Solve wireless problems...........................................................................................................52
Basic wireless troubleshooting...........................................................................................52
Advanced wireless troubleshooting....................................................................................53
Step 1: Make sure your computer is connected to your network..................................54
Step 2: Make sure that the printer is connected to your network.................................55
Step 3: Check to see if the firewall software is blocking communication......................56
Step 4: Make sure the printer is online and ready........................................................56
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)...................................................................................................57
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)..................................................................................................57
After resolving the problems...............................................................................................58
Configure your firewall software to work with the printer..........................................................58
Solve printer management problems........................................................................................59
Embedded web server cannot be opened..........................................................................59
Troubleshoot installation issues...............................................................................................60
Hardware installation suggestions......................................................................................60
HP software installation suggestions..................................................................................61
Solve network problems.....................................................................................................61
Understand the Printer Status Report......................................................................................63
Understand the network configuration page.............................................................................65
Printhead maintenance.............................................................................................................67
Clean the printhead............................................................................................................67
Align the printhead..............................................................................................................68
Clear jams.................................................................................................................................68
Clear paper jams................................................................................................................68
Avoid paper jams................................................................................................................70
Control panel lights reference...................................................................................................71
A Technical information
Warranty information................................................................................................................80
Hewlett-Packard limited warranty statement......................................................................81
Ink cartridge warranty information......................................................................................82
Printer specifications................................................................................................................83
Physical specifications........................................................................................................83
Product features and capacities.........................................................................................83
Processor and memory specifications................................................................................84
System requirements..........................................................................................................84
Network protocol specifications..........................................................................................84
Embedded web server specifications.................................................................................85
Media specifications...........................................................................................................85
Understand specifications for supported media...........................................................85
Set minimum margins...................................................................................................88
Print specifications..............................................................................................................88
HP ePrint and HP website specifications...........................................................................88
HP ePrint specifications................................................................................................89
HP website specifications.............................................................................................89
Environmental specifications..............................................................................................89
Electrical specifications.......................................................................................................89
Acoustic emission specifications........................................................................................90
Contents
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