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Web access report
Printer status report
Use the printer status report to view current printer information and ink cartridge status. Also use the printer
status report to help you troubleshoot problems with the printer.
The printer status report also contains a log of recent events.
If you need to call HP, it is often useful to print the printer status report before calling.
Network configuration page
If the printer is connected to a network, you can print a network configuration page to view the network
settings for the printer and a list of networks detected by your printer. The last page of the report includes a
list of all detectable wireless networks in the area, along with signal strength and the channels being used.
This might help you select a channel for your network which is not heavily used by other networks (which will
improve network performance).
You can use the network configuration page to help troubleshoot network connectivity problems. If you need
to call HP, it is often useful to print this page before calling.
Print quality report
Print quality problems can have many causes-software settings, a poor image file, or the printing system
itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can help you
determine if the printing system is working correctly.
Wireless test report
Print the wireless test report for information about the printer wireless connection. The wireless test report
provides information about the printer status, hardware (MAC) address, and IP address. If the printer is
connected to a network, the test report displays details about the network settings.
To print the wireless test report
1.
From the printer control panel, touch
(the Wireless button), and then touch (Settings).
2. Touch Print Reports.
3. Touch Wireless Test Report.
Web access report
Print the web access report to help identify internet connectivity issues which can affect Web Services.
To print the web access report
1. From the printer control panel, touch Setup.
2. Touch Reports.
3. Touch Web Access Report.
106 Chapter 10 Solve a problem ENWW
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