4. If possible, include print samples and 50 to 100 sheets of paper or other print media that did not
print correctly.
5. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original
packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
Extended warranty
HP Support provides coverage for the HP hardware product and all HP-supplied internal components.
The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The
customer must purchase HP Support within the stated factory warranty. For more information, contact
the HP Customer Care Service and Support group.
ENWW HP maintenance agreements 253
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