If Windows 7 is not responding, but the computer is working, follow these steps to perform a System Recovery.
1. Turn off the computer. If necessary, press and hold the On button until the computer turns off.
2. Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3. Press the On button to turn on the computer.
4. As soon as you see the initial company logo screen appear, repeatedly press the F11 key on your keyboard
until the Windows is Loading Files… message appears on the screen.
5. Under I need help immediately, click System Recovery.
6. If you are prompted to back up your files, and you have not done so, select Back up your files first
(recommended), and then click Next. Otherwise, select Recover without backing up your files,
and then click Next.
7. System Recovery begins. After System Recovery is complete, click Finish to restart the computer.
8. Complete the registration process, and wait until you see the desktop.
9. Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
System Recovery from recovery discs
CAUTION:
System Recovery deletes all data and programs you created or installed. Back up any important
data to a removable disc.
To create recovery discs, see
Recovery discs on page 20.
ENWW
System Recovery
19
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