Filename: sb38028.doc Title: HP-Print2k.dot
Template: HP-Print2K_vertical.dot Author: jiml Last Saved By: kimt
Revision #: 23 Page: 2 of 20 Printed: 01/10/03 10:48 AM
Before contacting HP Customer Care Center, it’s important to have the
following information handy. Please take a moment to write down your
product information for future reference.
Product Name:
Model Name:
Serial Number:
Date of Purchase:
Operating System
Type & Revision:
You may also want to record the following information:
— Applicable error messages
— Additional third-party hardware and/or software installed
— Any detailed, specific questions