EasyManua.ls Logo

HP Pavilion x360 Convertible User Manual

HP Pavilion x360 Convertible
106 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
HP Pavilion x360 Convertible
HP x360 310 G2
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP Pavilion x360 Convertible and is the answer not in the manual?

HP Pavilion x360 Convertible Specifications

General IconGeneral
Operating SystemWindows 10 or Windows 11
CategoryLaptop
ConvertibleYes
GraphicsIntel UHD Graphics
SeriesPavilion
PortsUSB Type-A, HDMI, headphone/microphone combo jack
Wireless ConnectivityBluetooth
ProcessorIntel Core i5 or i7
RAM8GB or 16GB
Storage256GB, 512GB, or 1TB SSD

Summary

HP Pavilion x360 Convertible HP x360 310 G2 Maintenance and Service Guide

Product Description

Processor

Details specifications for Intel Braswell and Broadwell processors, including clock speed and core count.

Graphics

Lists internal graphics capabilities for Intel Pentium and Celeron processors.

Panel

Describes the 11.6-inch HD display panel, including resolution, brightness, and aspect ratio.

Memory

Details system memory types, including DDR3L support and SODIMM slot availability.

Storage

Outlines support for 2.5-inch hard drives and M.2 SATA SSDs.

Audio and video

Covers integrated webcam, microphones, speakers, and audio enhancement technologies.

Ports

Lists all external ports including USB, HDMI, and audio jacks.

Keyboard/pointing devices

Describes the full-size keyboard, touchpad features, and stylus support.

Power requirements

Details AC adapter specifications and battery types.

Security

Covers security features like Kensington lock slot and TPM.

Operating system

Lists the preinstalled operating system versions available.

Serviceability

Identifies user-replaceable parts for servicing.

External Component Identification

Right side

Identifies and describes components located on the right side of the computer.

Left side

Identifies and describes components located on the left side of the computer.

Bottom

Identifies and describes components located on the bottom of the computer.

Display

Identifies and describes components of the display assembly.

Top

Identifies and describes components on the top surface of the computer.

Illustrated Parts Catalog

Computer Major Components

Lists and illustrates the main internal components of the computer.

Mass Storage Devices

Details the different types of hard drives and SSDs with their part numbers.

Display Assembly Subcomponents

Lists and illustrates the individual parts that make up the display assembly.

Miscellaneous Parts

Lists various accessory parts such as AC adapters and power cords.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the essential tools needed to perform component removal and replacement.

Service Considerations

Provides general guidelines and precautions for disassembling and reassembling the computer.

Cables and Connectors

Offers guidance on handling internal cables and connectors to prevent damage.

Drive Handling

Provides precautions for safely handling hard drives and solid-state drives.

Grounding Guidelines

Explains electrostatic discharge (ESD) and how to prevent damage to components.

Packaging and Transporting Guidelines

Provides instructions for safely packaging and transporting computer components.

Workstation Guidelines

Outlines best practices for setting up a safe and effective service workstation.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures

Overview of procedures for replacing various computer components.

Top Cover

Step-by-step instructions for removing and replacing the top cover assembly.

TouchPad

Procedure for removing and replacing the computer's TouchPad.

Hard Drive

Instructions for removing and replacing the hard disk drive.

Solid-State Drive (M.2)

Procedure for removing and replacing the M.2 solid-state drive.

USB/Audio Jack Board (Right Side)

Instructions for removing and replacing the USB/audio jack board on the right side.

USB/Card Reader Board (Left Side)

Instructions for removing and replacing the USB/card reader board on the left side.

Speakers

Procedure for removing and replacing the internal speakers.

System Board

Detailed steps for removing and replacing the main system board.

Memory Module

Instructions for removing and replacing the system memory modules.

WLAN Module

Procedure for removing and replacing the wireless local area network module.

Heat Sink

Instructions for removing and replacing the heat sink assembly.

Battery

Step-by-step guide for removing and replacing the computer battery.

Display Assembly

Procedure for removing and replacing the entire display assembly.

Power Button Board

Instructions for removing and replacing the power button board.

Power Connector Cable

Procedure for removing and replacing the power connector cable.

Using Setup Utility (BIOS) in Windows 8.1

Starting Setup Utility (BIOS)

Instructions on how to access the BIOS setup utility.

Updating the BIOS

Information on how to download and install BIOS updates.

Determining the BIOS Version

Steps to check the current BIOS version installed on the computer.

Downloading a BIOS Update

Guidance on downloading BIOS updates from the HP website.

Using Setup Utility (BIOS) in Windows 10

Starting Setup Utility (BIOS)

Instructions on how to access the BIOS setup utility for Windows 10.

Updating Setup Utility (BIOS)

Information on how to download and install BIOS updates.

Determining the BIOS Version

Steps to check the current BIOS version on the computer.

Downloading a BIOS Update

Guidance on downloading BIOS updates via HP Support Assistant.

Synchronizing a Tablet and Keyboard

Procedure for synchronizing detachable keyboards with tablets.

Backing Up, Restoring, and Recovering in Windows 8.1

Creating Recovery Media and Backups

Methods for creating recovery media and system backups.

Using Windows Tools

Utilizing Windows built-in tools for system restore points and backups.

Restore and Recovery

Overview of various system recovery and restore options.

Recovering Using HP Recovery Manager

Detailed guide on using HP Recovery Manager for system recovery.

What You Need to Know Before You Get Started

Important information and prerequisites before starting recovery procedures.

Backing Up, Restoring, and Recovering in Windows 10

Creating Recovery Media and Backups

Methods for creating recovery media and system backups for Windows 10.

Using Windows Tools

Utilizing Windows tools for system restore points and backups.

Restore and Recovery

Overview of system recovery and restore options for Windows 10.

Recovering Using HP Recovery Manager

Detailed guide on using HP Recovery Manager for system recovery.

What You Need to Know Before You Get Started

Important information and prerequisites before starting recovery procedures.

Using HP PC Hardware Diagnostics (UEFI)

To Start HP PC Hardware Diagnostics UEFI

Instructions on how to start the HP PC Hardware Diagnostics UEFI tool.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Guide on downloading the HP PC Hardware Diagnostics tool to a USB drive.

Specifications

Computer Specifications

Lists general specifications for the computer, including dimensions and power.

Hard Drive Specifications

Details technical specifications for 1-TB and 500-GB hard drives.

Solid-State Drive Specifications

Provides technical specifications for 128-GB and 256-GB M.2 solid-state drives.

29.5-cm (11.6-in) HD+ Display Specifications

Lists technical specifications for the 11.6-inch HD+ display panel.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets applicable globally.

Requirements for Specific Countries and Regions

Lists accredited agencies and notes for power cord sets by country/region.

Statement of Memory Volatility

Nonvolatile Memory Usage

Details the types of nonvolatile memory, their purpose, and how data is stored.

Questions and Answers

FAQ section covering BIOS settings, UEFI vs. legacy BIOS, and memory.

Using HP Sure Start (Select Models Only)

Information about HP Sure Start technology for BIOS protection.

Recycling

Related product manuals