5 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller, see the Contact HP Worldwide (in English)
website:
http://welcome.hp.com/country/us/en/wwcontact.html
For HP technical support:
• In the United States, for contact options see the Contact HP United States website:
http://welcome.hp.com/country/us/en/contact_us.html
To contact HP by phone:
◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-407-6210. For more
information about Care Packs, see the HP Care Pack Services website:
http://www.hp.com/go/carepack
• In other locations, see the Contact HP Worldwide (in English) website:
http://welcome.hp.com/country/us/en/wwcontact.html
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to docsfeedback@hp.com.
Include the document title and manufacturing part number. All submissions become the property
of HP
Typographic conventions
This document uses the following typographical conventions:
Contacting HP 15
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