HP Photosmart 2570

HP All-in-One • 11
B3
B4
Install software on additional computers
If you have additional computers on your network, install the
HP All-in-One software on each computer. Choose the correct
HP All-in-One CD for each installation.
Follow the onscreen instructions. Make sure that you choose the
connection type between the network and your HP All-in-One (not
between your computer and the network).
Go to the last page to make a test copy
Problem: You did not see the screen prompting you to connect the USB cable.
Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to Section
A.
Problem: The Microsoft Add Hardware screen appears.
Action: Click Cancel . Unplug the USB cable, and then insert the HP All-in-One
Windows CD. Refer to Section A.
Problem: The Device Setup Has Failed To Complete screen appears.
Action: Verify that the control panel faceplate is fi rmly attached. Unplug the
HP All-in-One and plug it in again. Check all connections. Make sure the USB cable
is plugged into the computer. Do not plug the USB cable into a keyboard or non-
powered hub. Refer to Section A.
Problem: A Carriage Jam message appears.
Action: Open the access door. Remove the tape from inside the device. Turn the
power off, and then wait one minute. Turn the power on again.
Troubleshooting