The optional HP Photosmart Internal Battery is
installed in the printer, but the printer will not turn
on using battery power.
Solution
● The battery may need to be charged. Plug in the
printer power cord to charge the battery. If the
printer is turned on, the On light slowly flashes
green to indicate that the battery is charging.
● If the optional HP Photosmart Internal Battery is
installed in the printer, unplug the printer power
cord if it is plugged in. Open the battery
compartment cover and remove the battery.
Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the
printer.
The optional HP Photosmart Internal Battery is
installed in the printer, but it will not charge.
Solution
● Unplug the printer power cord from the electrical
outlet if it is plugged in. Open the battery
compartment cover and remove the battery.
Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the
printer. For more information on how to install
the battery, see the documentation that came
with the battery.
Troubleshooting 51
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