For a copy of the HP Limited Warranty Statement, see the printed documentation that
came with the product.
Print and evaluate a print quality report
Print quality issues can occur for a variety of reasons. You might be using the wrong
software settings or printing a poor quality source file, or there might be a problem with
the printing system in the HP Photosmart. If you are unhappy with the quality of your
prints, you can print a print quality report to help you determine if the printing system is
working properly.
To print a print quality report
1. Load letter or A4 unused plain white paper into the paper tray.
2. Press the top-left, bottom-left, top-left, and top-left buttons in sequence.
The Engineering Menu appears.
3. Press OK to select Manufacturing Menu.
4. Press OK to select reports menu.
5. Press OK to select print-mech tap tests.
6. Press the top-right button until the code displayed changes to 72.
7. Press OK.
The product prints a print quality report that you can use to diagnose print quality
issues.
To evaluate the print quality report
1. Check the ink levels shown on the page. If a cartridge shows very low ink levels and
you find the print quality unacceptable, consider replacing that ink cartridge. Print
quality typically deteriorates as cartridges run out of ink.
NOTE: If the print quality report is not legible, you can check the estimated ink
levels from the control panel or HP Photosmart Software.
Print and evaluate a print quality report 49
Maintain the HP Photosmart
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