5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 32
Component replacement procedures .................................................................................................................. 32
Battery Safe mode ............................................................................................................................ 32
Service doors ..................................................................................................................................... 33
Memory modules ............................................................................................................................... 35
WLAN/Bluetooth combo card ............................................................................................................ 37
WWAN module ................................................................................................................................... 39
Hard drive .......................................................................................................................................... 41
M.2 solid-state drive ......................................................................................................................... 43
Keyboard ........................................................................................................................................... 44
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 47
Component replacement procedures .................................................................................................................. 47
Top cover ........................................................................................................................................... 48
Fingerprint reader assembly ............................................................................................................. 51
Power button board .......................................................................................................................... 53
Speaker assembly ............................................................................................................................. 55
TouchPad assembly ........................................................................................................................... 57
Card reader board .............................................................................................................................. 59
Fan ..................................................................................................................................................... 61
Hard drive cable ................................................................................................................................. 63
RTC battery ........................................................................................................................................ 64
Battery ............................................................................................................................................... 65
USB board .......................................................................................................................................... 66
System board .................................................................................................................................... 68
Heat sink ............................................................................................................................................ 71
Display assembly – non-touch .......................................................................................................... 73
Power cable ....................................................................................................................................... 80
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 81
Using Computer Setup ......................................................................................................................................... 81
Starting Computer Setup .................................................................................................................. 81
Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 81
Navigating and selecting in Computer Setup ................................................................................... 81
Restoring factory settings in Computer Setup ................................................................................. 82
Updating the BIOS ............................................................................................................................. 82
Determining the BIOS version ......................................................................................... 82
Downloading a BIOS update ........................................................................................... 83
Changing the boot order using the f9 prompt .................................................................................. 84
TPM BIOS settings (select products only) ........................................................................................................... 84
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