5 Removal and replacement procedures for 
Customer Self-Repair parts
CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not supported 
by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer 
Self-Repair is supported in your location.
NOTE: HP continually improves and changes product parts. For complete and current information on 
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then 
follow the on-screen instructions.
Component replacement procedures
NOTE: Please read and follow the procedures described here to access and replace Customer Self-Repair 
parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty, 
are on the service tag at the bottom of your computer. See Labels on page 17 for details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 17 screws that must be removed, replaced, or loosened when servicing Customer Self-
Repair parts. Make special note of each screw size and location during removal and replacement.
Component replacement procedures 33