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HP ProBook 470 G1 User Manual

HP ProBook 470 G1
149 pages
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HP ProBook 470 G1 Notebook PC
Maintenance and Service Guide

Table of Contents

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HP ProBook 470 G1 Specifications

General IconGeneral
Form factorClamshell
Product typeLaptop
Product colorBlack, Silver
Country of originChina
Bus typeDMI
SteppingC0
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli5-4200M
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-4200 Mobile series
Processor socketPGA946
Processor threads4
Processor codenameHaswell
Processor frequency2.5 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.1 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)37 W
Maximum number of PCI Express lanes16
Motherboard chipsetIntel® HM87
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Memory form factorSO-DIMM
Internal memory typeDDR3L-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 4 GB
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi DL
Card reader integratedYes
Total storage capacity500 GB
Number of HDDs installed1
Display surface-
Display diagonal17.3 \
Display resolution1600 x 900 pixels
Native aspect ratio16:9
On-board graphics card ID0x416
Discrete graphics card modelAMD Radeon HD 8750M
On-board graphics card modelIntel® HD Graphics 4600
Discrete graphics memory typeGDDR3
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card base frequency400 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1150 MHz
Intel segment taggingEnterprise, Professional
Audio systemDTS Sound+
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
DisplayPorts quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing deviceTouchpad
Operating system installedWindows 8
Processor codeSR1HA
Processor ARK ID76348
Intel TSX-NI version0.00
Processor package size37.5 x 37.5 x 4.7 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Battery capacity47 Wh
Battery life (max)8.25 h
Number of battery cells6
AC adapter power90 W
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth279.5 mm
Width413.8 mm
Height25.3 mm
Weight2870 g

Summary

Important Notice about Customer Self-Repair Parts

Safety warning notice

Product description

Computer specifications

Details about the computer's dimensions, weight, input power, temperature, humidity, and altitude.

43.9-cm (17.3-in), HD+ display specifications

Specifications for the 17.3-inch HD+ display, including resolution, brightness, and response time.

Hard drive specifications

Technical details for hard drives, including dimensions, interface type, seek times, and capacity.

External component identification

Display

Identifies external display components like WLAN antennas and webcam.

Top

Identifies components on the top of the notebook, including the TouchPad and its buttons.

Lights

Describes the status lights on the computer, such as power, wireless, and caps lock indicators.

Buttons and fingerprint reader (select models only)

Identifies power button, speaker controls, and optional fingerprint reader.

Keys

Details keyboard keys such as Esc, Fn, Windows button, and function keys.

Front

Identifies front-facing components like hard drive light and media card reader.

Left

Identifies left-side ports and connectors like power, vents, and RJ-45.

Right

Identifies right-side ports like audio jacks, USB ports, and optical drive.

Bottom

Identifies bottom components like battery latches, battery bay, and service door.

Service tag and PCID label

Explains the service tag and PCID label for product identification and support.

Illustrated parts catalog

Computer major components

Lists and illustrates major computer components with their spare part numbers.

Display components

Details display parts like bezel, panel, cables, and webcam module.

Plastics Kit

Lists components included in the plastics kit, such as protective inserts.

Cable Kit

Lists the various cables included in the cable kit for system connections.

Mass storage devices

Details hard drives and optical drives with their specifications and part numbers.

Miscellaneous parts

Lists various other parts like AC adapters, power cords, and security locks.

Sequential part number listing

Provides a comprehensive list of spare part numbers with descriptions and flags.

Removal and replacement procedures preliminary requirements

Tools required

Lists the necessary tools for performing component removal and replacement procedures.

Service considerations

Provides important notes and cautions for handling components during service.

Plastic parts

Offers cautions on handling plastic parts to prevent damage during disassembly.

Cables and connectors

Provides guidance on handling cables and connectors carefully to avoid damage.

Drive handling

Offers precautions for handling fragile drive components to prevent data loss or damage.

Grounding guidelines

Explains electrostatic discharge (ESD) and precautions to protect components.

Packaging and transporting guidelines

Provides guidelines for safely packaging and transporting electronic equipment.

Workstation guidelines

Outlines recommendations for setting up a safe and effective service workstation.

Removal and replacement procedures for Customer Self-Repair parts

Component replacement procedures

General instructions for accessing and replacing customer-accessible computer parts.

Battery

Step-by-step guide for removing and replacing the computer's battery.

Service door

Instructions for removing the service door to access internal components.

Using the optional security screw

Details on how to use the optional security screw to lock the service door.

Hard drive

Procedure for removing and replacing the computer's hard drive.

Optical drive

Instructions for removing and replacing the computer's optical drive.

Memory modules

Guide on how to remove and replace memory modules, including BIOS update advice.

WLAN/Bluetooth combo card

Procedure for removing and replacing the WLAN/Bluetooth combo card.

Keyboard

Step-by-step instructions for removing and replacing the computer keyboard.

Removal and replacement procedures for Authorized Service Provider parts

Component replacement procedures

General instructions for accessing and replacing parts designated for authorized service providers.

Top cover

Procedure for removing the top cover, including associated screws and covers.

Fingerprint reader assembly

Instructions for removing the fingerprint reader board and its bracket.

Power button board

Procedure for removing the power button board assembly from the top cover.

Function board

Steps to remove the function board from the computer's top cover.

Card reader board

Procedure for removing the card reader board from the top cover.

Speaker assembly

Instructions for removing the computer's speaker assembly.

USB/audio board

Procedure for removing the USB/audio board from the computer.

System board

Detailed steps for removing and replacing the system board.

Power cable

Instructions for removing and replacing the internal power cable.

Battery cable

Procedure for removing and replacing the battery cable.

RTC battery

Steps to remove and replace the Real-Time Clock (RTC) battery.

Optical drive extension board

Procedure for removing the optical drive extension board.

Hard drive extension board

Instructions for removing the hard drive extension board.

Fan/heat sink assembly

Procedure for removing and replacing the fan and heat sink assembly.

Processor

Steps to remove and replace the computer's processor.

Latch assembly

Procedure for removing and replacing the latch assembly.

Display assembly

Instructions for removing and replacing the entire display assembly.

New Windows 8.1 features

Navigating the Start screen

Guide to navigating the Windows 8.1 Start screen and its features.

Locating the Start button and the Start menu

Instructions on how to find and use the Start button and Start menu.

Shutting down the computer

Steps for properly shutting down the computer from the Start menu.

Displaying all apps

How to view all installed applications on the Windows 8.1 Start screen.

Closing apps

Method for closing applications in Windows 8.1.

Enhanced search feature

Information on using the enhanced search capabilities in Windows 8.1.

Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8

Using Computer Setup

Guide to accessing and navigating the Computer Setup (BIOS) utility.

Restoring factory settings in Computer Setup

Steps to restore Computer Setup settings to their original factory defaults.

Updating the BIOS

Information on how to update the system's BIOS version.

Downloading a BIOS update for Windows 8

Procedure for downloading and installing BIOS updates for Windows 8.

Using MultiBoot

Explains the MultiBoot utility for managing boot device order.

Choosing Multi Boot preferences

Options for configuring MultiBoot preferences for startup.

Using HP PC Hardware Diagnostics (UEFI) (select models only)

Guide to running hardware diagnostics using HP PC Hardware Diagnostics (UEFI).

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

Instructions for downloading HP PC Hardware Diagnostics tool to a USB drive.

Setup Utility (BIOS) and System Diagnostics in Windows 7

Using Setup Utility

Guide to accessing and navigating the Setup Utility (BIOS) for system configuration.

Starting Setup Utility

Steps to start the Setup Utility and access system settings.

Changing the language of Setup Utility

Instructions for changing the display language within the Setup Utility.

Navigating and selecting in Setup Utility

Tips for navigating menus and making selections within the Setup Utility.

Displaying system information

How to view system time, date, and identification information in Setup Utility.

Restoring factory settings in Setup Utility

Procedure to revert Setup Utility settings to factory defaults.

Exiting Setup Utility

Methods for saving or discarding changes and exiting the Setup Utility.

Updating the BIOS

Information on obtaining and updating system BIOS versions.

Determining the BIOS version

How to check the current system BIOS version.

Downloading a BIOS update

Steps to download a BIOS update from the HP website.

Using System Diagnostics

Guide to running system diagnostics for hardware checks.

Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux

Starting Computer Setup

Steps to initiate Computer Setup in SUSE Linux.

Using Computer Setup

Guide to accessing and navigating Computer Setup in SUSE Linux.

Restoring factory settings in Computer Setup

Procedure to restore Computer Setup to factory defaults in SUSE Linux.

Updating the BIOS

Information on updating the BIOS for SUSE Linux systems.

Determining the BIOS version

How to check the current BIOS version in SUSE Linux.

Downloading a BIOS update

Steps to download a BIOS update for SUSE Linux.

Using Advanced System Diagnostics

Guide to running advanced system diagnostics on SUSE Linux.

Backup and recovery in Windows 8

Backing up your information

Instructions for backing up personal files and system settings in Windows 8.

Performing a system recovery

Guide to recovering the system using available tools after failure.

Using the Windows recovery tools

How to use Windows Backup and Restore and Automatic Repair.

Using f11 recovery tools

Procedure for using f11 recovery tools to restore the original hard drive image.

Using Windows 8 operating system media (purchased separately)

Guide to recovery using Windows 8 installation media.

Using Windows Refresh for quick and easy recovery

How to use Windows Refresh to restore system stability.

Remove everything and reinstall Windows

Process to reset the PC to its original state by removing all data.

Using HP Software Setup

How to use HP Software Setup to reinstall drivers or software.

Backup and recovery in Windows 7

Creating recovery media with HP Recovery Disc Creator

Guide to creating recovery media using HP Recovery Disc Creator.

Creating recovery media

Steps to create system repair discs or recovery DVDs.

Backing up your information

Instructions for backing up data and creating system images in Windows 7.

Performing a system recovery

Guide to recovering the system using Windows tools or startup repair.

Using the Windows recovery tools

How to use Windows Backup and Restore for data recovery.

Using f11 recovery tools

Procedure for using f11 recovery tools to restore the system.

Using a Windows 7 operating system DVD (purchased separately)

Guide to system recovery using a Windows 7 installation DVD.

Backup and Recovery in SUSE Linux

Backing up your information

Instructions for backing up computer files on a regular schedule in SUSE Linux.

Performing a system recovery

Guide to repairing or restoring the computer to its original factory state.

Specifications

Computer specifications

General specifications for the HP ProBook 470 G1 Notebook PC.

43.9-cm (17.3-in), HD+ display specifications

Detailed specifications for the 17.3-inch HD+ display panel.

Hard drive specifications

Technical specifications for various hard drive capacities.

DVD±RW SuperMulti DL Drive specifications

Technical specifications for the DVD±RW SuperMulti DL optical drive.

Statement of Volatility

HP Sure Start

Information about HP Sure Start and its hardware-based assurance features.

Non-volatile memory usage

Details on the usage and protection of non-volatile memory in the system.

Power cord set requirements

Requirements for all countries and regions

General requirements for power cord sets applicable globally.

Requirements for specific countries and regions

Specific requirements for power cord sets in different countries and regions.

Recycling

Battery

Information on battery disposal and recycling guidelines.

Display

Disassembly instructions for the display assembly for recycling purposes.

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