iLO firmware..........................................................................................................................31
NIC firmware.........................................................................................................................31
CNA firmware.......................................................................................................................31
Emulex, QLogic, and Brocade Fibre Channel HBA firmware.........................................................32
Power Management Controller firmware....................................................................................32
Smart Array Controller firmware...............................................................................................32
SAS and SATA hard drive firmware...........................................................................................33
Behind a Smart Array controller requirements........................................................................33
Behind a non-Smart Array controller requirements..................................................................33
Tape firmware........................................................................................................................33
OA firmware..........................................................................................................................33
OA Installation order..........................................................................................................34
VC firmware..........................................................................................................................34
VC installation order..........................................................................................................35
HP 3Gb and 6Gb SAS BL Switch firmware.................................................................................35
5 FAQs......................................................................................................36
Driver dependency considerations............................................................................................36
Firmware update questions.......................................................................................................39
HP SUM questions..................................................................................................................39
Miscellaneous BladeSystem firmware-related questions................................................................41
HP SPP..................................................................................................................................43
Mixed HP ProLiant and HP Integrity environments........................................................................43
Adding components to the HP SPP............................................................................................43
Using a USB Key...............................................................................................................43
Using a hard drive.............................................................................................................44
6 Troubleshooting........................................................................................45
Troubleshooting HP SUM.........................................................................................................45
HP SUM fails on Windows hosts due to McAfee firewalls........................................................45
Troubleshooting connection errors.............................................................................................47
Collecting trace directories.......................................................................................................48
Troubleshooting failed iLO firmware updates..............................................................................49
7 Support and other resources......................................................................51
Information to collect before contacting HP.................................................................................51
How to contact HP..................................................................................................................51
Subscription service................................................................................................................51
Related information.................................................................................................................51
Typographic conventions.........................................................................................................52
8 Documentation feedback...........................................................................54
Acronyms and abbreviations.........................................................................55
Index.........................................................................................................56
4 Contents