HP ProLiant DL320e Setup Guide

Contents
Overview.....................................................................................................5
1 Prerequisites..............................................................................................6
Pre-installation..........................................................................................................................6
Downloading the required files...................................................................................................8
Setting up the Gen8 server........................................................................................................9
Setting up the enclosure...........................................................................................................10
Verifying access to HP Insight Online........................................................................................10
2 Verify the solution network requirements......................................................11
3 Set up the Insight RS Hosting Device...........................................................13
Install the software..................................................................................................................13
Run the Hosting Device Setup Wizard.......................................................................................14
Configuring the RIBCL protocol (iLO 4 registration only)...............................................................16
4 Register a Gen8 server for remote support...................................................19
Prerequisites...........................................................................................................................19
Registering for Insight Remote Support.......................................................................................20
Unregistering Insight RS...........................................................................................................20
5 Register a c-Class BladeSystem enclosure for remote support..........................21
Prerequisites...........................................................................................................................21
Registering the enclosure using OA...........................................................................................21
Unregistering the enclosure......................................................................................................21
6 Verify the Insight RS configuration...............................................................22
Sending a test service event.....................................................................................................22
Viewing and sending data collection information........................................................................23
Viewing and sending Active Health System reporting information (iLO only)...................................24
7 Verify the Insight Online experience............................................................25
8 Troubleshooting........................................................................................26
iLO Firmware update does not finish..........................................................................................26
Server identified in Insight RS by serial number...........................................................................26
SSL Bio Error during Insight RS registration.................................................................................26
NIC information or server OS is not displayed in the Insight RS Console........................................27
Basic collection status is not updated when data collection is initiated from iLO...............................27
Device warranty is incorrectly listed as expired in Insight RS.........................................................27
Credentials are missing after synchronizing Insight RS with HP SIM...............................................27
Service events and collections display an incorrect timestamp in the Insight RS Console...................27
Duplicate records created in Insight Online when the same device is discovered twice.....................27
Certificate error when navigating to the Insight RS Console..........................................................28
Certificate error when navigating to the iLO web interface...........................................................28
9 Support and other resources......................................................................30
HP Support Information...........................................................................................................30
Related documents..................................................................................................................30
A Enabling the Remote Support feature..........................................................31
Enabling the Remote Support feature in iLO 4............................................................................31
Enabling the Remote Support feature in OA...............................................................................34
Contents 3

HP ProLiant DL320e Specifications

General

Bus type	DMI
Stepping	E1
FSB Parity	No
Processor code	SR0PH
Processor cache	8 MB
Processor cores	4
Processor model	E3-1220V2
System bus rate	5 GT/s
Processor series	Intel Xeon E3-1200 v2
Processor socket	LGA 1155 (Socket H2)
Processor codename	Ivy Bridge
Motherboard chipset	Intel® C204
Processor frequency	3.1 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor package size	37.5 x 37.5 mm
Processor front side bus	- MHz
Processor boost frequency	3.5 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16+1x4, 1x8+3x4, 2x8+1x4
Supported instruction sets	AVX, SSE4.1, SSE4.2
Thermal Design Power (TDP)	69 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	31
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
HDD size	- \
HDD interface	-
Total storage capacity	0 GB
Maximum storage capacity	12 TB
Number of HDDs installed	0
Memory slots	4x DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Graphics card	G200
Graphics card family	Matrox
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
USB 2.0 ports quantity	6
Ethernet LAN (RJ-45) ports	2
PCI Express slots version	3.0
Power supply	350 W
Power requirements	100 - 240 V
Power supply input frequency	50 - 60 Hz
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 9144 m
Storage temperature (T-T)	-30 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Sustainability certificates	ENERGY STAR
Chassis type	Rack (1U)
Processor ARK ID	65734
Intel TSX-NI version	0.00
Intel Identity Protection Technology version	1.00
On-board graphics card model	Not available

Weight and Dimensions

Depth	750 mm
Width	434.6 mm
Height	43.2 mm