Diagnostic tools 60
Diagnostic tools
Troubleshooting resources
NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and
server blades.
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common
problems as well as a comprehensive course of action for fault isolation and identification, error
message interpretation, issue resolution, and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers
Troubleshooting Guide:
• The server-specific Documentation CD
• The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the
server technical support page. Under self-help resources, select
ProLiant Troubleshooting Guide.
• The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,
Workstations and Systems Hardware
, and then the appropriate server.
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who
verify server installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while
the OS is not running. To run this utility, launch the Support CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration
and other related data needed for effective server management. Available in Microsoft
®
Windows
®
and Linux versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website
(
http://www.hp.com/servers/diags).
Survey Utility
Survey Utility, a feature within HP Insight Diagnostics, gathers critical hardware and software
information on ProLiant servers.
This utility supports operating systems that may not be supported by the server. For operating systems
supported by the server, refer to the HP website (
http://www.hp.com/go/supportos).
If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous
information and overwrites the Survey text files to reflect the latest changes in the configuration.
To Next Page
Loading...
