Contents 4
Cabling ..................................................................................................................................... 36
SATA cabling ......................................................................................................................................... 36
SAS cabling ........................................................................................................................................... 37
Configuration and utilities............................................................................................................ 38
Configuration tools.................................................................................................................................. 38
SmartStart software........................................................................................................................ 38
HP ROM-Based Setup Utility............................................................................................................ 39
BIOS Serial Console ...................................................................................................................... 40
Array Configuration Utility.............................................................................................................. 40
Software SATA RAID...................................................................................................................... 41
Option ROM Configuration for Arrays .............................................................................................43
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 43
Re-entering the server serial number and product ID........................................................................... 43
Management tools................................................................................................................................... 44
Automatic Server Recovery ............................................................................................................. 44
ROMPaq utility.............................................................................................................................. 44
Integrated Lights-Out 2 technology................................................................................................... 44
System Online ROM flash component utility ...................................................................................... 44
Erase Utility .................................................................................................................................. 45
Management Agents...................................................................................................................... 45
HP Systems Insight Manager........................................................................................................... 45
USB support.................................................................................................................................. 45
Diagnostic tools ...................................................................................................................................... 46
Survey Utility................................................................................................................................. 46
Array Diagnostic Utility .................................................................................................................. 46
HP Insight Diagnostics.................................................................................................................... 46
Integrated Management Log ........................................................................................................... 47
ROMPaq disaster recovery ............................................................................................................. 47
Keeping the system current ....................................................................................................................... 47
Drivers ......................................................................................................................................... 47
Resource Paqs............................................................................................................................... 48
ProLiant Support Packs ................................................................................................................... 48
Operating system version support.................................................................................................... 48
Change control and proactive notification ........................................................................................ 48
Care Pack .................................................................................................................................... 48
Battery replacement .................................................................................................................... 49
Troubleshooting.......................................................................................................................... 50
Troubleshooting resources ........................................................................................................................ 50
Pre-diagnostic steps ................................................................................................................................. 50
Important safety information............................................................................................................ 50
Symptom information ..................................................................................................................... 52
Prepare the server for diagnosis ...................................................................................................... 53
Loose connections ................................................................................................................................... 53
Service notifications................................................................................................................................. 53
Troubleshooting flowcharts ....................................................................................................................... 54
Start diagnosis flowchart ................................................................................................................ 54
General diagnosis flowchart ........................................................................................................... 55
Server power-on problems flowchart ................................................................................................ 57
POST problems flowchart ............................................................................................................... 60
OS boot problems flowchart ........................................................................................................... 61
Server fault indications flowchart ..................................................................................................... 63
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