Faster scanning with hardware compression ..................................................................................... 26
Filter out color from a document (color dropout) ................................................................................ 27
Automatically detect page size ........................................................................................................... 28
Automatically crop scanned image ..................................................................................................... 29
Automatically detect color .................................................................................................................. 30
Detect misfeeds .................................................................................................................................. 30
4 Care and maintenance .................................................................................................................................. 31
HP Scanner Tools Utility Maintenance tab ......................................................................................... 32
Order maintenance and scanning supplies ........................................................................................ 32
Clean the scanning strips ................................................................................................................... 33
Clean the paper path .......................................................................................................................... 35
Clean the rollers ................................................................................................................................. 36
Replace the rollers ............................................................................................................................. 39
5 Troubleshooting ............................................................................................................................................ 41
Scanner errors .................................................................................................................................... 42
Basic troubleshooting tips .................................................................................................................. 43
Scanner installation troubleshooting .................................................................................................. 44
Check the cables ............................................................................................................... 44
Uninstall and then reinstall the HP Scanjet drivers and tools ............................................ 44
Scanner initialization or hardware problems ...................................................................................... 45
Check the USB connection ................................................................................................ 46
Check that the scanner has power .................................................................................... 47
Reset the scanner .............................................................................................................. 47
The scanner has stopped working correctly ...................................................................... 48
Scanner operation problems .............................................................................................................. 49
Scanner will not turn on ..................................................................................................... 49
Scanner keeps turning off .................................................................................................. 49
The LCD is having display issues or scanner buttons are not working as expected ......... 50
Scanner does not scan right away ..................................................................................... 50
Scanner scans only one side of a two-sided page ............................................................ 50
Scanned pages are missing at the scan destination ......................................................... 50
Scanned image is fuzzy ..................................................................................................... 51
Scanned pages are out of order at the scan destination ................................................... 51
Optimize scanning and task speeds .................................................................................. 51
The scan is completely black or completely white ............................................................. 52
Scanned images are not straight ....................................................................................... 52
Vertical white stripes appear on the printed page .............................................................. 53
Vertical colored stripes appear on the printed page .......................................................... 53
Scan files are too large ...................................................................................................... 53
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