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HP Scanjet Enterprise 8500

HP Scanjet Enterprise 8500
103 pages
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HP Scanjet Enterprise 8500 fn1
Extended User Guide

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HP Scanjet Enterprise 8500 Specifications

General IconGeneral
BrandHP
ModelScanjet Enterprise 8500
CategoryScanner
LanguageEnglish

Summary

Product Basics and Overview

Product Features Explained

Details the scanner's resolution, memory, user interface, paper handling, connectivity, environmental aspects, and security features.

Scanner Front View

Identifies and describes the external components visible on the front of the scanner.

Scanner Back View

Identifies and describes the external components visible on the rear of the scanner.

Sleep Mode Functionality

Explains the scanner's power-saving sleep mode and how to exit it.

Auto-Shutdown Feature

Describes the product's safety feature to prevent overheating due to fan issues.

Control Panel Operations

Control Panel Layout and Components

Details the touch screen, buttons, LEDs, and keyboard of the control panel.

Interpreting Control Panel Status Lights

Explains the meaning of the different LED indicators on the control panel.

Understanding Control Panel Messages

Guides on interpreting and resolving messages displayed on the control panel.

Home Screen Navigation

Explains the main screen of the control panel and its accessible features.

Touch Screen Buttons

Details the functions of various buttons available on the touch screen interface.

Control Panel Help System

Instructions on how to access and use the built-in help system.

Product Administration and Configuration

Windows Configuration Utilities

Lists software utilities like HP Web Jetadmin and Embedded Web Server for configuration.

Supported Network and E-mail Protocols

Details supported network protocols (TCP/IP) and e-mail protocols (SMTP, LDAP).

Basic Configuration via Administration Menu

Guides for initial product setup using the control panel menus.

Basic Configuration via Embedded Web Server

Guides for product configuration and management using the web interface.

Product Management and Maintenance

Using Information Pages

How to access and view product status and configuration information.

Managing the Product with Embedded Web Server

Using the web interface for product management, settings, and security.

Security Features Overview

Outlines security features like password protection, data erase, and certificates.

Firmware Upgrade Process

Instructions for updating the product's firmware via USB or web.

Product Data Backup and Restore

Procedures for backing up and restoring product data using the EWS.

Loading Originals for Scanning

Using the Automatic Document Feeder (ADF)

Instructions and tips for loading documents into the ADF.

Using the Scanning Glass

Instructions for placing items directly onto the flatbed scanner glass.

Document Loading Tips

Advice on properly loading documents into the ADF to prevent jams.

Loading Mixed-Size Documents

Tips for loading documents of varying dimensions into the ADF.

Scanning and Sending Documents

New Scanner Features

Details advanced scanning functionalities like auto-straighten and cropping.

Previewing and Adjusting Scans

Using the Image Preview screen to adjust and manage scanned pages.

Sending Scans via E-mail

Steps for sending scanned documents to one or more email addresses.

Sending Scans via Fax

Steps for sending scanned documents to a fax number.

Saving Scans to Network Folders or USB

How to save scanned documents to network locations or USB storage.

Using Quick Sets for SendingSaving

Utilizing pre-configured Quick Sets for efficient document sending or saving.

Scanning to Workflow Destinations

Sending scanned documents to custom workflow destinations.

Product Maintenance Procedures

Ordering Supplies

Information on how to order maintenance parts and scanning supplies.

Cleaning the Touch Screen

Instructions for gently cleaning the scanner's touch screen display.

Cleaning Scanner Glass and ADF Components

Procedure for cleaning the scanning glass, strip, and ADF duplex background.

Cleaning the Feed Rollers

Instructions for cleaning the paper feed rollers to ensure proper performance.

Replacing and Installing Components

Replacing Scanner Rollers

Step-by-step guide for removing and installing new scanner rollers.

Replacing the Separation Pad

Step-by-step guide for removing and installing a new separation pad.

Replacing the Front Panel

Instructions for carefully removing and installing the scanner's front panel.

Replacing the Keyboard

Instructions for removing and installing a new scanner keyboard.

Replacing the Hard Drive

Procedures for safely removing and installing a new hard drive.

Installing a Jetdirect Network Card

Instructions for installing an optional Jetdirect card into the product.

Installing Hardware Integration Pocket Accessories

Guide for installing optional accessories into the HIP.

Troubleshooting Common Issues

Resolving Scan Errors

Lists common scan errors and provides instructions for resolution.

General Troubleshooting Tips

Provides basic advice for diagnosing and resolving product operational problems.

Troubleshooting Installation Problems

Guides for resolving issues encountered during product installation.

Troubleshooting Initialization and Hardware Issues

Steps for resolving problems with product initialization or hardware failures.

Addressing Pauses or Shutdowns

Troubleshooting steps for when the product pauses or shuts down unexpectedly.

Resolving Paper Feeding Problems

Solutions for issues like paper jams, misfeeds, and feeding errors.

Troubleshooting Network Connectivity

Guides for diagnosing and resolving issues with network communication.

Solving E-mail Sending Problems

Troubleshooting steps for issues related to sending emails.

Restoring Factory Settings

Instructions for resetting the product to its default factory configuration.

Contacting HP Support

Provides information on how to contact HP support for assistance.

Product Specifications and Warranty

Detailed Product Specifications

Comprehensive technical details including scanner type, size, weight, and resolution.

Document Feeder Specifications

Specific details related to the automatic document feeder's capabilities.

Environmental Specifications

Information on operating temperature, humidity, and environmental conditions.

Data Volatility and Security

Explains volatile memory, non-volatile memory, and hard drive data security.

Environmental Stewardship and Material Information

HP's environmental commitment, material restrictions, and disposal guidelines.

Hewlett-Packard Limited Warranty Statement

Details the warranty terms, conditions, and limitations for the product.

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