Replace the rollers
Replace the rollers under the following conditions:
●
When the Maintenance Recommended dialog box indicates they are due for maintenance.
●
If you experience repeated document jams and cleaning the rollers did not help.
TIP: The scanner software CD which came with your product includes an animation which guides
you through removing and replacing the rollers. This animation is also available at
www.hp.com/
support.
The roller replacement kit includes a replacement separation pad. To order the replacement kit, see
www.hp.com/buy/parts.
NOTE: The roller replacement kit is a consumable and is not covered under warranty or standard
service agreements.
To replace the rollers, follow these steps:
1. Press the Power (
) button to turn off the scanner, and then disconnect the USB cable and
power supply from the scanner.
2. Open the automatic document feeder (ADF) hatch.
26 Chapter 4 Care and maintenance
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