HP Scanjet N8420 - Contact HP Support

Remove a paper jam within the ADF
1. Remove any loose pages from the ADF input tray.
2. Open the scanner lid.
3. Locate the ADF access door on the underside of the ADF.
4. Press the tabs on the door, and then pull the door toward you until it detaches from
the ADF.
5. Remove any paper inside the ADF.
6. Replace the ADF access door by positioning the door over the ADF opening and
pressing the door into place until both sides click.
7. Close the scanner lid.
8. Reload the unscanned pages in the ADF input tray.
9. Resume scanning.
Contact HP Support
For support contact information, see the printed Setup and Support Guide that came with
the scanner or visit
www.hp.com/support.
Chapter 5
36 Troubleshooting