HTC Sensation XL - Resetting HTC Sensation XL with Beats Audio

unresponsive, try restarting HTC Sensation XL with Beats Audio and see if that helps
solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Unlock the display.
3. Press and hold the POWER button, and then tap Restart.
4. When asked to confirm, tap Restart.
Resetting HTC Sensation XL with Beats Audio
If you’re passing HTC Sensation XL with Beats Audio on to someone else or HTC
Sensation XL with Beats Audio has a persistent problem that cannot be solved, you
can perform a factory reset (also called a hard reset).
Factory reset will permanently delete all your data and customized settings, and
will remove any applications you’ve downloaded and installed. Be sure to back up
any data and files you want to keep before you do a factory reset.
Performing a factory reset from settings
1. From the Home screen, press , and then tap Settings.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can’t turn HTC Sensation XL with Beats Audio on or access settings, you can
still perform a factory reset by using the hardware buttons on HTC Sensation XL with
Beats Audio.
1. Press and hold the VOLUME DOWN button, and then briefly press the POWER
button.
2. Wait for the screen with the three Android images to appear, and then release
the VOLUME DOWN button.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
174 Update and reset