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Hughes HN9200 User Manual

Hughes HN9200
94 pages
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1038623-0001
Revision B
March 2, 2011
HN9200 Satellite Modem
User Guide

Table of Contents

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Hughes HN9200 Specifications

General IconGeneral
CategoryModem
ManufacturerHughes Network Systems
Frequency BandKu-band
Downlink Frequency10.7 - 12.75 GHz
Uplink Frequency14.0 - 14.5 GHz
InterfaceEthernet
Power Supply100-240 VAC, 50/60 Hz
Operating Temperature0°C to 40°C

Summary

Contact Information and Support

Chapter 1: Satellite Modem Overview

Chapter 2: System Control Center

Accessing the System Control Center

Explains how to access the System Control Center via a web browser.

Troubleshooting Tools within System Control Center

Identifies System Control Center screens useful for troubleshooting.

Chapter 3: LEDs

Chapter 4: Troubleshooting

Important Troubleshooting Information

Provides critical notices and cautions for troubleshooting procedures.

Troubleshooting Common Problems

Guides on using the Problem Troubleshooting page to diagnose and correct issues.

Cannot Access the Internet

Lists procedures to resolve issues when the Internet is inaccessible.

Confirming Satellite Modem Commissioning

Explains how to check if the modem is commissioned via System Info.

Confirming Receive and Transmit Signals

Guides on verifying signal reception and transmission using relevant pages.

Confirming TCP Acceleration Operational Status

Explains how to check the TCP Acceleration status in System Status.

Confirming Web Acceleration Operational Status

Guides on confirming Web Acceleration status and troubleshooting if needed.

Confirming NOC Connectivity

Explains using the Connectivity Test to check NOC connection status.

Confirming NOC Connectivity with Static IP

Provides specific steps for confirming NOC connectivity with a static IP.

Confirming Internet Connectivity

Lists steps to troubleshoot general Internet connectivity loss.

Checking DNS Settings

Guides on checking DNS settings on the computer for browsing issues.

Cannot Access System Control Center

Provides troubleshooting steps for accessing the System Control Center.

Troubleshooting SCC Access: Direct Connection

Outlines steps to access SCC when the modem is connected directly to a PC.

Troubleshooting SCC Access: Ethernet Connection

Outlines steps to access SCC when the modem is connected via an Ethernet device.

Transmit LED Status Troubleshooting

Guides on troubleshooting when the Transmit LED is off.

Receive LED Status Troubleshooting

Guides on troubleshooting when the Receive LED is off.

System LED Status Troubleshooting

Guides troubleshooting if the System LED is off but others are on.

Using LAN Port LEDs for Troubleshooting

Explains how to use LAN port LEDs to troubleshoot LAN port problems.

Troubleshooting LAN Port LED Combinations

Addresses issues when LAN port LEDs are off or mismatched.

Checking the Power Supply

Instructs to verify the use of the correct, factory-provided power supply.

Appendix A: Computer Settings

Configuring Computer for DHCP

Explains how to configure computers to obtain IP addresses automatically.

Configuring Computer for Static IP Address

Guides on configuring computers with fixed IP addresses.

Configuring Windows 7 for DHCP

Provides step-by-step instructions for configuring Windows 7 for DHCP.

Configuring Windows Vista for DHCP

Provides step-by-step instructions for configuring Windows Vista for DHCP.

Configuring Windows XP for DHCP

Provides step-by-step instructions for configuring Windows XP for DHCP.

Appendix B: Home Networking

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