HT-7450 Troubleshooting Guide 1
HT-7450 Troubleshooting
This Troubleshooting Guide walks you step-by-step through the
diagnosis of HT-7450 customer problems. It is important to follow
these steps carefully, to ensure that the problem is diagnosed
correctly, and therefore the appropriate repair action is taken.
Getting Started
1. Turn the power switch on the back of the chair to Off, wait
approximately five seconds, then turn it back On.
2. Wait 30 seconds while a system check is performed, then verify
that the problem still exists.
3. If the problem still exists, choose from the following issues:,
To Troubleshoot This
Issue:
Do the following:
There is no movement
on the chair when I
power it on
The backrest massage mechanism and the foot
and calf massager paddles should move when
you power on the chair. If they do not, see
"Power" on page 3.
The Width LEDs on the
foot and calf massager
are flashing
Verify that the cables connecting the backrest
to the left-hand side of the chair base are
securely connected. If the connection is
secure, there is a faulty power connection
within the chair. Replace the chair base. If this
does not solve the problem, replace the
backrest.
My remote control is
not working properly
See
"Remote" on page 4.
My backrest is not
massaging properly
If the Kneading, Percussion, Compression or
rolling massage functions are not working,
replace the backrest.
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