18.!Warranty!and!service!
Each Beeper is controlled and tested several times. This results into one of the most
reliable products of this type. This Beeper has a 2-year warranty for any
manufacturing defect from the date of sale. The warranty is not transferable.
18.1 Statistics have shown that if the Beeper defects, it occurs in the first 40 hours of
its use. However, it is more likely that the Beeper will function for many seasons
without any problems if you follow these instructions. Before returning the Beeper for
repairs check the battery and the contact springs.
18.2 The warranty is void in case of any altering or damage caused by improper or
incorrect use of the Beeper. The Beeper has been designed to function exclusively
with Duracell alkaline 9-volt batteries. Damage caused by other types of batteries is
not covered by warranty.
19.!Failures,!causes!and!quick!solutions!
Problem: The Beeper does not turn on
Possible causes:
1. The battery has been installed with reversed polarity
2. The cap has not been sufficiently screwed (no battery contact / circuit)
3. The battery is exhausted
4. Wrong use of the magnet
Problem: The Beeper turned off during the chase
Possible causes:
1. The battery is loose
2. Uncharged battery
3. Different brand battery
4. The threads of the Beeper or the collar cap are dirty and it can not be sealed
properly. Remember: change the battery and clean the threads
Problem: The Beeper does not work anymore
Possible cause: You disconnected the battery during activation or deactivation causing
a temporary block of the microprocessor
Solution: Disconnect the battery for 3 minutes to allow a complete restoration of the
microprocessor
Problem: Point signal sounds too often
Possible cause: The setting is too fast compared to the current pace of the dog
Solution: Adjusts the wheel of time clockwise until the problem is solved, refer to
sections: 7.1, 12, 13
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