Home Automation
Integration
5
PowerView
®
Automation integrates with
a variety of leading third-party control
systems and devices.
To add a third-party control system or
device, navigate to “More”
“Integrations.” For more instructions,
please visit https://help.hunterdouglas.com/
1. What do the colors mean from
the gateway LED?
• The gateway’s LED displays
different colors to visually
communicate its status. To view
the Gateway LED chart in the
PowerView App, navigate to
“More” “Accessories”
“Gateways” “LED Chart.”
2. What do the “P” and “R” buttons
represent on the back of my
gateway?
• “P” button
– Quick press: Gateway will search
for a firmware update
– Long press (~6 seconds):
Action list will appear in the
PowerView App (pictured right)
• “R” button
– Quick press: Gateway will reboot
– Long press (~6 seconds):
Gateway will factory reset
To learn more about integration, please
contact your local Hunter Douglas dealer
or visit https://hunterdouglas.com/
operating-systems/motorized/powerview-
motorization
Troubleshooting
ICES-003
This Class B digital apparatus complies with Canadian ICES-003.
• Operation is subject to the following two conditions: (1) this device may not cause harmful
interference and (2) this device must accept any interference received, including interference
that may cause undesired operation.
NMB-003
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
• L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : (1) il ne doit pas
produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage
radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/tv technician for help.
© 2022 Hunter Douglas. All rights reserved.
All trademarks used herein are the property of
Hunter Douglas or their respective owners. 5/22
Note: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.
CE Statement
Hunter Douglas Window Fashions,
One Duette Way, Broomfield, CO 80020, USA
Hunter Douglas hereby declares that the PowerView
®
Gateway is in
compliance with the essential requirements and other relevant provisions
of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio
Equipment Directive (RED) 2014/53/EU. A copy of the DoC can be obtained
online: www.hunterdouglas.com/RFcertifications
LED Color Meaning
Solid White
Gateway is starting up.
Blink Green/Purple
Gateway is ready to be set up but is not
connected to the internet.
Blink Green
Gateway is ready to be set up.
Blink Green/Amber
Gateway is registering shades and finishing
home setup.
Blink Blue/Purple
Gateway is connected to the home but is
not connected to the internet.
Solid Blue
Gateway is connected to the home.
Blink Blue
Gateway is connecting to shades for
operation.
Flash Blue/Red
Gateway is unable to connect to shades
for operation.
Solid Amber
The “P” button has been pressed and held
on the gateway. The gateway is awaiting a
command in the app.
Blink Amber
Gateway is updating its firmware.
Blink Red/Amber
Gateway factory reset is in progress.
The Bluetooth
®
word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by
Hunter Douglas is under license. Other trademarks and trade
names are those of their respective owners.
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