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Before Requesting for Repair / Error Code
Malfunction Causes Solution
The indicator light does not light
up.
Circuit power is not connected. Check if power is connected.
The circuit is broken.
Send it to the designated service
center for repair.
The heating plate does not heat
up.
The circuit is broken.
Send it to the designated service
center for repair.
The fuse box is blocked.
The heating plate is broken.
The indicator light lights up. The circuit is broken.
Send it to the designated service
center for repair.
The heating plate does not heat
up.
The heating plate is broken.
Rice is uncooked.
There is too much or too little
food for cooking.
Adjust the total volume of rice and
water in the range between the
highest and lowest water grids.
The ratio of rice and water is
not right.
Adjust the ratio of rice and water.
The inner pot is not set
completely.
Move the inner pot carefully to set it
correctly.
There is foreign object between
the inner pot and the heating
plate.
Remove the foreign object, but avoid
direct contact with water when
washing.
The inner pot has been
deformed.
Send it to the designated service
center for repair.
The circuit is broken.
The sensor is broken.
Rice is burned.
The inner pot is not set
completely.
the inner pot carefully to set it
correctly.
The inner pot has been
deformed.
Send it to the designated service
center for repair.
The circuit is broken.
The sensor is broken.
Error code for automatic
switching to Keep Warm mode or
digital display: E5
It burned because there was no
water in the inner pot.
fter the power is turned off, the
cooker can be used normally when
the temperature of the rice cooker
drops.
Porridge has overflowed.
There is too much food for
cooking.
Adjust the amount to the right level.
Error code for digital display
: E1/E2/E3/E4
The circuit is broken.
Press the [Cancel] button, turn off
the power, and then turn it back on.
If the problem persists, send it to the
designated service center for repair.
Turn on the power. If the problem
persists, send it to the designated
service center for repair.
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